Safety & compliance standards

Dangerous goods & prohibited cargo

The transport of regulated items across Australian road and air networks is governed by strict statutory laws. Please review our compliance requirements before booking your freight.

Shipper's Legal Responsibility: Under the Australian Dangerous Goods Code (ADG Code) and civil aviation regulations, the consignor is strictly liable for declaring, classifying, packaging, and marking all hazardous freight. Consigning undeclared dangerous goods carries severe statutory fines and civil liabilities.

Non-Negotiable

Strictly Prohibited Goods

The following items cannot be accepted under any circumstances across our courier or linehaul operations:

Explosives & Fireworks (Class 1)

Ammunition, flares, gunpowder, commercial explosives, and party fireworks.

Toxic Gases (Class 2.3)

Chlorine, ammonia, carbon monoxide, and toxic compressed industrial gases.

Radioactive Materials (Class 7)

Medical isotopes, industrial radiometry equipment, and radioactive sources.

Infectious & Biological Substances (Class 6.2)

Clinical pathology specimens, medical waste, and virus cultures.

Illegal Contraband & Weapons

Firearms, illicit drugs, counterfeit currency, and unmanifested tobacco.

Cash, Bullion & Precious Stones

Physical bank notes, gold bars, minted bullion, and loose loose diamonds.

Conditional Acceptance

Restricted Goods Accepted on Road Services

Certain classes of dangerous goods are permissible exclusively via our road freight network if declared in advance and accompanied by compliant paperwork.

Lithium Batteries (Class 9 - UN3480 / UN3481)

Lithium-ion and lithium-metal batteries contained in or packed with equipment (e.g. laptops, power tools) are acceptable for road transport provided watt-hour ratings comply with section II of PI966/PI967 and packages carry the UN lithium battery mark.

Flammable Liquids in Limited Quantities (Class 3)

Cosmetics, perfumes, essential oils, and automotive touch-up paints packed in Limited Quantity (LQ) inner containers with outer packaging bearing the standard LQ diamond mark.

Aerosols & Pressurized Cans (Class 2.1 / 2.2)

Deodorants, spray paints, and lubricants with caps securely fastened to prevent accidental discharge during transit vibration.

How to Ship Regulated Goods with Eways

Check the DG Box

During quote creation or booking, check the “Dangerous goods” checkbox to alert dispatch.

Provide SDS / MSDS

Supply an up-to-date Safety Data Sheet from the manufacturer verifying UN number, Class, and Packing Group.

Compliant Labelling

Affix the official 100mm × 100mm diamond hazard warning label and sender/receiver contact information.

Unsure if your shipment qualifies?

Our certified dangerous goods coordinators can review your Safety Data Sheet (SDS) and confirm network eligibility.

Contact DG Compliance Desk Packaging guidelines